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Meltons Signature stands as a premier hospitality management company, providing both opulent and cost-effective hotel accommodations. Our influence extends to top-notch restaurants and lounges sprawled across the southwestern states of Nigeria.
We are currently seeking qualified candidates for the following position:
Job Title: Lounge / Restaurant Manager
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Locations: Ibadan – Oyo, Ikeja – Lagos, and Abeokuta – Ogun
Employment Type: Full-time
Responsibilities:
- Oversee day-to-day F&B operations within budgeted guidelines and uphold the highest standards.
- Supervise floor staff to ensure the maintenance of service standards.
- Uphold excellent levels of internal and external customer service.
- Design exceptional menus, manage goods procurement, and consistently make necessary improvements.
- Identify customer needs and proactively address their concerns.
- Lead the F&B team through effective recruitment, training, and performance appraisal.
- Monitor targets, KPIs, schedules, and policies for the operations team.
- Implement and maintain policies, standard operating procedures, and system improvements.
- Foster a positive work environment with a focus on motivation and teamwork.
- Keep the operations team informed about ongoing promotions or offers.
- Ensure compliance with health and safety regulations.
- Report results and productivity to management.
- Stay updated on food and beverage trends and best practices.
- Control operational costs and promote efficiency.
- Manage the restaurant’s reputation and suggest ways for improvement.
- Organize training sessions for new and current employees on proper customer service practices.
- Cross-country experience may be required.
Requirements:
- Bachelor’s Degree or higher in Hospitality or Business Administration.
- 3+ years of experience in the restaurant industry.
- Proven track record in managing restaurant operations with a focus on customer service and sales.
- Ability to lead and manage a diverse team while fostering a positive work environment.
- Proficient in managing financial aspects, including budgeting, forecasting, and inventory management.
- Excellent interpersonal, communication, and problem-solving skills.
- Proven experience in increasing restaurant sales.
- Experience working in the hospitality industry in Kano is a plus.
Application Closing Date: 8th January 2024.
Method of Application: Interested and qualified candidates should send their CV to osunwusibabajide@gmail.com, using the Job Title as the subject of the email.