E-Commerce Sales Manager at Alice and Tiwa

Job Title: E-Commerce Sales Manager

Job Type: Full Time

Qualification: BA/BSc/HND

Experience: 2 years

Location: Lagos, Surulere

Field: Sales / Marketing / Retail / Business Development

Salary Range: ₦100,000 – ₦150,000/month

Salary: N100,000 to N110,000

Leave: 15 days excluding bank holidays

The Opportunity:

Alice and Tiwa, a leading e-commerce fashion retail company in Nigeria, is on the lookout for a dynamic and motivated individual to join our team as an E-commerce Manager through our Graduate Scheme. We welcome candidates with a 2:2 degree in business, economics, marketing, data analytics, or related fields. While experience in a CRM platform is advantageous, it’s not mandatory, and individuals with experience in any job role are encouraged to apply.

Key Responsibilities:

  • Oversee customer orders from processing to delivery, ensuring timely and accurate fulfillment.
  • Develop and execute e-commerce strategies to drive online sales and enhance the customer shopping experience.
  • Analyze website performance and user behavior data to identify areas for improvement and implement conversion optimization strategies.
  • Utilize data analytics to track and analyze sales performance, identify trends, and make data-driven decisions.
  • Lead and motivate the customer service and sales team to achieve targets and deliver exceptional customer service.
  • Stay updated on industry trends, emerging technologies, and best practices in e-commerce.

Requirements:

  • 2:2 Bachelor’s degree in business, economics, marketing, data analytics, or a related field.
  • Minimum of 2 years of work experience in a similar role. CRM platform experience is advantageous but not mandatory.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and team members.
  • Demonstrated business acumen and understanding of sales principles.
  • Proficiency in data analysis and the ability to utilize analytics tools to drive sales strategies.
  • Excellent problem-solving skills and a proactive approach to challenges.
  • Computer literacy and proficiency in MS Office applications is a must.

How to Apply:

Interested applicants are invited to apply by filling out the application form available on forms.office.com. The application form will require information about your education and job experience.

If selected, candidates will undergo a Situational Judgment Test and a Computer Literacy Test.

We appreciate your interest in joining Alice and Tiwa. If your application meets our requirements, you will be contacted for an interview to further discuss your qualifications and suitability for the role.

Please note that candidates can only apply for this specific job once every 12 months. Additionally, be informed that we will conduct criminal record checks for the successful candidate, and employment references spanning at least 1 year will be required. Thank you for considering a career with Alice and Tiwa. We look forward to receiving your application and potentially welcoming you to our team.